Insight eNews
A Monthly Newsletter from AVF Consulting, Inc.
Microsoft Navision Solution Center &
Microsoft Gold Certified Partner
March 2006
- In this edition:
From the President: Microsoft Offers Savings on User Sessions
Help Desk
Launch:
Help Desk Training, March 16th and 21st.
ChargeLogic:
AVF Develops NEW Credit Card Processor
for Navision
AVF
News:
AVF Training
Class Schedule, Convergence 2006!
Tip or Trick:
Autosplitkey
Error
From the President-- Andrew Fass
Microsoft Offers Savings!
Add Navision User Sessions and Receive a Discount.
AVF is happy to announce that Microsoft is offering
discounts on additional user sessions. We know the importance of
stretching your budget and want to make sure you can take advantage of
this opportunity to save.
Microsoft Navision clients can receive FREE user sessions with
the purchase of additional user sessions between February 15, 2006 and
June 16, 2006. Unfortunately, AVF cannot
discount sessions purchased prior to February 15th.
-
Buy 2 users at the regular price, get the 3rd at half price
-
Buy 4 users at regular price, get the 5th for FREE
There is no limitation to the
number of users that can be purchased with
this promotion. This means, for instance, if you buy 8 users at the
regular price, you receive the 9th and 10th user sessions for free.
Don’t wait until the last minute to take advantage of this
offer. Contact Jeremy Fass at jfass@avfconsulting.com or 443-279-1019 to
order.
*Discount applies only to Microsoft Navision license fees and is not
applicable toward the Serenic Navigator or the LS Retail portion of any license fees.
AVF Offers Help Desk Training to Support Launch of New Help Desk
AVF is always looking for ways to improve the support services supplied to customers, and on March 21st we will unveil a new and improved version of the Help Desk. To help customers become acquainted with the new Help Desk, AVF is offering TWO separate training classes, both of which will are FREE and will be held online. The class dates are as follows:
March 16th
10:00 am to 11:00 am
March
21st
10:00am to 11:00 am
Register Today at www.avfconsulting.com/news_events.asp!
Help Desk changes will include:
-
Users can subscribe to a ticket to monitor its progress, even if they are not the ticket owner. They will receive e-mail alerts when the ticket changes.
-
Simplified process of attaching files to tickets.
-
The ticket layout has been improved to increase the space available to type the question or issue.
-
The ticket history can be easily copied to the clipboard to paste into an e-mail or document.
-
Reminder e-mails will be sent to users after a certain period of inactivity.
AVF strongly encourages all Help Desk users to sign up for these training classes, even if they have never used the system before. These training sessions will provide Help Desk users with the essential information they need to effectively leverage the Help Desk services. To sign up for the training or to get more information log on to http://www.avfconsulting.com/news_events.asp or call 410-296-5100 and ask to speak to a customer service representative.
ChargeLogic - Credit Card Processing for Microsoft Navision
ChargeLogic Is On Its Way!!
AVF is pleased to
announce the launch of ChargeLogic, a credit card processor developed
specifically for Microsoft Navision. ChargeLogic is in its final
stages of testing and will be available to all customers in the
upcoming weeks.
ChargeLogic gives Navision users the ability to easily and securely
process payments via credit card, debit, gift, EBT, and check cards
using LS Retail or Navision Sales & Receivables.
The seamless integration with Navision sets ChargeLogic apart
from other credit card processors on the market today. This integration
allows for every processed credit card transaction to be automatically
updated in Navision.
Built on a secure XML web services platform using First Data
Merchant Services, ChargeLogic is secure, reliable, and convenient.
ChargeLogic has integrated encryption using industry-approved
techniques so you can rest easy knowing that your customers’ data is
secure. In addition, ChargeLogic is written entirely in C/AL, which
means there is no need to purchase or deploy any third party payment
software, saving you time and money.
Since ChargeLogic works with both LS Retail and Navision Sales &
Receivables, it is an ideal product for Navision users in the retail
industry, as well as distributors who process credit card transactions.
Keep an eye and ear open for the official launch of ChargeLogic coming
in the next few weeks. Until then, please direct any questions or
inquiries for more information to Jon Cooper at
jcooper@avfconsulting.com or 410-296-5100.
2006 Training Classes: The 2006 AVF training schedule is available on our website. Visit www.avfconsulting.com to get details on our classes.
Introduction to Navision
April 4-5
Financials I
April 25-27
Trade
May 9-11
Jet Reports
May 23-25
Contact Susan Fitch, AVF Training Specialist, at
sfitch@avfconsulting.com
with any questions.
Mark Your Calendar for Convergence 2006! We’re excited for Microsoft's 10th annual Convergence event! Convergence is an annual conference where Microsoft users from all over the world gather to share information and resources. Convergence 2006 will take place in Dallas, Texas on Saturday, March 25th through Tuesday, March 28th, 2006. It is a very insightful event that provides customers with knowledge and tools to help them make full use of their Navision investment. AVF encourages all who can attend to do so! Visit Convergence 2006 for more details.
Autosplitkey Error
While inserting lines into a journal or account schedule by pressing the F3 insert key, you receive the following error message:
This problem occurs if thirteen new lines have been inserted between two previous journal lines.
By default, each journal line number in Navision is the previous line number plus 10000. In the following image, a line has been inserted between 2 existing lines. Notice the auto assigned line numbers:
If you insert a line between two existing lines, the new line number is generated halfway between the two line numbers. Therefore, you can insert 13 lines between the two original lines before no available line numbers are left and the system generates the error.
There is currently no way to insert more than 13 lines between two previous journal lines. To resolve this problem, you must add the additional lines to the end of the journal.