Insight eNews

 

A Monthly Newsletter from AVF Consulting, Inc.

Microsoft Dynamics NAV Solution Center &

 Microsoft Gold Certified Partner

August 2007

In this edition:

From the President: AVF Promotes Steven Schmidt to Manager, Customer Care

AVF News & Events: Jet Reports Discounts!  Serenic Explorations Registration is OPEN

Product Focus, G/ON: G/ON, A Radical Change from Traditional VPNs

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From the President: Andrew Fass

AVF Promotes Steven Schmidt to Manager, Customer Care

AVF is pleased to announce the promotion of Steven Schmidt to Manager of its Customer Care Department. Steve joined AVF in January 2007 from Access I.T. in Long Island, NY where he was a senior product manager and implementer since 1993.  His extensive knowledge and experience with NAV will be directed toward leading our on-going efforts to improve service and client support.  Steve will oversee the day to day operations of the department and will report to Robin Carter, COO.

AVF's Customer Care Department manages the online HelpDesk (www.avfconsulting.com/helpdesk), support phone calls, training, software upgrade requests and special projects needed by clients once they have NAV implemented and established.  Other members of the department include Marcy Ganoe and Melissa Clark, both experienced NAV professionals. 

The mission of the Customer Care Department is to provide high quality, professional service to meet our customers’ needs. We are focused on increasing our customers’ satisfaction with the products we sell and implement through timely problem resolution, training and consulting. Our goal is to respond to all HelpDesk requests and support calls within a 24 hour period. We are responsive to critical, time-sensitive issues that may arise unexpectedly and need attention more quickly.  The best way to get your issues addressed promptly is to enter a ticket in AVF's HelpDesk.  Because the members of the Customer Care Department are frequently on-site with clients conducting training or implementing special projects, the most effective way to contact an available support team member is through the HelpDesk.  Our team can check tickets from any location to identify and respond to emergency issues immediately. 

We'd like to congratulate Steve on his new position and we look forward to serving you, our customers.

AVF News and Events

10% Discount on Jet Reports Licensing until August 31st!    Jet Reports is an Excel based tool that works directly with NAV. It's packed with exciting features such as the Jet Reports Wizard which allows anyone to design custom reports with no programming knowledge necessary.  Visit the website at www.jetreports.com or contact Jeremy Fass for more info.  443-279-1019 or jfass@avfconsulting.com.

Serenic Explorations Conference for Not-for-Profits!  Join AVF Consulting and Serenic for their annual user conference in Long Beach, California, October 1-3.  This conference is geared for not-for-profit organizations that are using Serenic Navigator for Microsoft Dynamics NAV.  There will be four tracks:  Core Users, Advanced Users, Technical Track and Partner Track.  Register by August 31st to get the discount rate of $650. Visit the website for more information or to register: http://www.serenic.com/SerenicCorp/events/Explorations-text.html

Product Focus: G/ON

G/ON, A Radical Change from Traditional VPNs

G/On is an innovative "all-in-one" secure access solution. It features a unique combination of security features that significantly reduce the cost and complexity of giving employees and external partners access to applications "anywhere, anytime" from any PC. This makes G/On the most flexible and secure access solution on the market.

G/On is a client/server platform based on Giritech's patented EMCADS™ technology. The G/On Server is typically installed on a dedicated standard Windows server, behind the main perimeter firewall, together with the application servers. There are two client options:

G/On Desktop
Installed on a PC, this client option provides low-cost remote access to your business applications. Like G/On USB, users still enjoy the security of 2-factor authentication, AES encryption and mutual client/server authentication, but are limited to one PC which is effectively turned into the hardware factor in 2-factor authentication.

G/On USB
Installed on a special USB key supplied by Giritech, G/On USB affords maximum mobility. Just plug the USB key into the USB port of any Internet-enabled PC (W2K+) and wait for the log-in dialog box to appear. Enter your normal user name and password and you're connected to the applications you are authorized to use.

Features
â G/On is an innovative "all-in-one" secure access solution. G/On features a unique combination of security features that significantly reduce the cost and complexity of giving employees and external partners access to applications "anywhere, anytime" from any PC. This makes G/On the most flexible and secure access solution on the market.

â G/On is an easy to use “all-in-one” solution for securing access to applications on your network.

â Combines both 2-factor user authentication (which eliminates the need for secure token solutions) with mutual client/server authentication which prevents man-in-the-middle attacks.

â A unique “lock to process” feature prevents unknown applications or processes from using the already established G/On connection. This prevents malware from exploiting the connection to enter your network, making it safe to use G/On USB from PCs you otherwise have no control over.

â G/On doesn’t use VPN tunneling protocols such as IPSec, L2TP and PTPP. Instead it encrypts all data using 256-bit AES and uses checksums and timestamps to prevent man-in-the-middle, relay and spoofing attacks.

â A G/On server doesn’t broadcast – it only responds to G/On clients that know its shared secret and only requires one port to be open on the firewall. This makes it easy to control network access.

â G/On allows flexible role & location-based access to applications (G/On Zones). This means you define which applications people will be allowed to access depending on which PC and/or which IP address they are connecting from.

Key Benefits
â G/On reduces the complexity of your network by letting you replace multiple security solutions with one integrated solution.

â G/On makes life easier for IT administrators as now they only need to manage one solution for securing access to applications for employees.
They can also use the same system for external partners, customers and suppliers.

â G/On is very user-friendly – just plug in the G/On USB key or double-click the G/On desktop icon, log on and go to work. Log off when you’re finished and remove the G/On USB key.

There is nothing users can modify or reconfigure which helps reduce support calls. Visit G/On's website at:  http://www.giritech.com/us

For more information about G/ON, or to schedule a product demonstration, contact Jeremy Fass at 443-279-1019 or jfass@avfconsulting.com.


AVF Consulting, Inc.
1220-C East Joppa Road
Suite 514
Baltimore, MD 21286
(410) 296-5100

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Insight eNews is written and produced by AVF Consulting for their clients and business partners.  All contents have copyrights belonging to AVF Consulting.  Please contact Karen Tran at ktran@avfconsulting or 410-296-5100 with questions.